Contact Us

Owed Money Help is here to help you explore confidential, no-obligation options for reducing unsecured debt. Whether you have questions about a Consumer Proposal, bankruptcy, or simply want to understand your next steps, our team is ready to listen and guide you.

How to reach us

The fastest way to get a response is by email. Please include a brief summary of your situation and a phone number where we can reach you during business hours. We aim to reply within one business day.

Email: support@owedmoneyhelp.com

Phone: 888-376-8488

Calls are confidential. If you reach voicemail, leave your name, a callback number, and a short message — a member of our team will return your call as soon as possible.

What to expect when you contact us

When you get in touch, we focus on understanding your financial picture before recommending any path forward. A typical first conversation covers the types of debts you hold, your approximate balances, household income, and any assets that may be relevant. You do not need perfect paperwork for an initial discussion; our advisers can help you identify what information will be useful for a follow-up review.

All consultations are free and without obligation. Speaking with us does not commit you to a Consumer Proposal, bankruptcy, or any other formal process. Our goal is to give you clear, practical information so you can decide what feels right for your circumstances.

Office locations

Owed Money Help serves clients across Canada. You may visit or write to one of the offices below, or simply email support@owedmoneyhelp.com and we will connect you with the appropriate adviser for your region.

Topics we can help with

Our team regularly assists individuals and families who are dealing with:

• Credit card and unsecured personal loan balances
• Payday loans, overdrafts, and catalogue debts
• Property tax arrears and ICBC arrears
• CRA-related debt concerns
• Questions about Consumer Proposals and other insolvency options
• Collection calls and how a formal debt solution may affect creditor contact

If you are unsure whether your debts qualify for assistance, contact us anyway. An adviser can clarify which obligations may be included in a proposal and which may require a different approach.

Confidentiality

We treat every enquiry as confidential. Information you share by phone, email, or in person is used solely to assess your options and to provide the services you request. We do not share your personal details with third parties for marketing purposes.

For questions about how we handle personal information more broadly, please review our website policies or write to us at support@owedmoneyhelp.com.

Business hours & response times

Our advisers are generally available Monday through Friday during standard Canadian business hours. Emails sent outside these hours are reviewed on the next business day. If your matter is urgent — for example, you have a court date or enforcement action pending — please note that clearly in your message so we can prioritize your enquiry.

We do not provide emergency legal representation. If you need immediate court or legal assistance, please contact a qualified lawyer or the appropriate court office in your province.

Before you write or call

Having a few details ready helps us respond more effectively:

• Approximate total of your unsecured debts
• Types of creditors (banks, credit cards, CRA, payday lenders, etc.)
• Whether you own a home or vehicle with equity
• Your preferred contact method and best time to reach you
• Any deadlines or collection actions you are currently facing

You are welcome to reach out even if you only have partial information. Starting the conversation is often the most important step toward a clearer plan.

Media & partnership enquiries

For media, partnership, or general business enquiries that are not related to personal debt advice, please email support@owedmoneyhelp.com with “Media” or “Partnership” in the subject line. We will direct your message to the appropriate contact within our organization.

Ready to talk?

If you are ready to explore whether you may be entitled to a debt reduction, email us at support@owedmoneyhelp.com or call 888-376-8488. There is no cost and no obligation to proceed. We look forward to helping you find a path that fits your situation.